| rev:text
| - I used to spend a lot of time eating drive thru. We are talking 3 times a day, 7 days a week. During that three years, I ate here at least 4 times a week, between breakfast, lunch and dinner. About 10 months ago I stopped eating fast-food all together, including McDonald's. At that time, the level of service that this particular McDonald's provided was on a slow decline.
It started when I made the shift from double quarter pounders to grilled chicken salads. frequently, hell almost every time, I would not get utensils in my bag. So, I started asking at the speaker and at each window for utensils. Every time, I would get down the road, be rummaging through my bag, only to find that again I had no fork.
My troubles did not stop there. Twice I got a salad, only to find that I could not eat it because the chicken was under cooked. If you know anything about working at McDonald's like I do (I worked my first job for 4 years at a McDonald's in KY), then you know it is hard to under cook grilled chicken. It is almost something you have to do deliberately. None the less, I am patient, so I did not complain.
Periodically towards the end of my fast-food stent, the service level was going in the you know whatter. They had hired some 'new recruits' who were obviously to young and cool to care about the customers that they serve. I got full flavor of the chips on their shoulders every time i drove through. I knew that I was coming to the end of my fast food stage, so I just let it go and stopped eating fast food.
Now, three days ago my brothers (who i live with), wanted to get McDonald's for dinner. I wound up getting it for them, though I was not getting any myself, cause I'm just that kinda guy. I go through drive thru, like always, and I can't believe it. Not only did I wait at the speaker for almost 3 minutes before anyone picked up, while there were no cars in front of me, but when I got around to pay, there was nobody at EITHER window. I waited, and waited, and waited some more. Finally after another 4 minutes, someone came to the second window scolding me for not stopping at the first window (which for the record I did stop for about 2 minutes). They were obviously having a bad day, and for whatever reason decided to take it out on yours truly. But that is not all. I finally get the food, make the short 2 minute trip home, get in the house, give my brothers the food, start telling them the horror story of our once favorite burger joint, and they stop me. They stop me to tell me that the food was so cold that they could not eat it. We wound up having spaghetti because it was just not eatable. Fail.
I waited, hoping that I would just get over it, like I always to, but my voice has to be heard. This is simply outrageous. To think that in 10 short months, a restaurant can go from a family favorite to the worst place in the area is just unsatisfactory. Fail
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