My friend's sandwich took 15 minutes to be brought out. By that time I had nearly finished my salad. It wasn't even busy that day, there was hardly a line. When the sandwich did come, it didn't have any kind of dressing or condiments. Who wants a dry sandwich? I successfully garnered a side of mayonnaise to remedy the situation. The manager was informed about the long wait and dry sandwich and nothing was done about it. Salad was good, but the inattention to detail and customer service were disappointing. I'll probably go back but not for a while. The salad was good but they need to get their sh*t together.