VERY UNHAPPY! I purchased a dining room table set in 2012 and paid the extra $200 for a 5 year extended warranty that the sales lady said covers EVERYTHING. Wrong! I called today for a repair and nothing that I called for was covered. My bench is completely coming apart at all of the seams and one of my chair pads completely came off with the underside cracked in half. Both of those items are vital to the usage of the set and neither one is covered. But they say they cover stains, scratches, pet stains, etc - non of those are really necessary to use the table, but the items that are they do not cover. DO NOT Waste your money on the extended warranty!! I have a call in to customer service, so we will see what happens. Overall I feel that they offered a cheap quality product and lied about their extended warranty service.