I was looking for an overall experience similar to what I used to get at Nordstrom California. I did get it at the Toronto location, so it is good enough for me.
I like Nordstrom for what it is. It unashamedly stands for high fashion, styles from catwalk, leather and fur, money and customers services without a snobbery attitude. I shopped in my boat work clothes, and they treated me just like other well heeled customers. If you intend to call out the prices, the clothes that are tailored for perfect body, the over hyped marketing, then you won't give them 5 stars.