I bought a deal through Yelp last summer and my experience mirrored that if Pamela's in her review. While I must admit my nails looked great, I have never felt so uncomfortable getting my nails done. I too asked about a shellac pedi (which I had requested when I made the appt.) and she asked like I was putting her out. She insisted it was a waste of money even after I stated I was going on vacation and planned to be very active outdoors. Guess what? Yup chipped nails after 3 days. She also yelled at me and threw my leg down when I involuntarily tensed up while being massaged. Excuse me for having reflexes. She had no clue how to make small talk and made me feel like my very existence was bothering her. I am amazed she can keep regular clients.