BEWARE- ALWAYS OPEN YOUR BOXES!!!
I purchased a keyboard a couple of weeks ago. When I opened the box, the mouse was missing and one of the actual keys was missing. Obviously, this was a used keyboard. When I went to return the keyboard, the supervisor refused to exchange or provide store credit implying that I was trying to return something that I had not purchased there. Keep in mind, I'm a person that spends 25K+ at Fry's annually and he was able to see my previous purchases to verify this. In addition, I live in North Scottsdale and I have a 30 minute plus commute to the Tempe or Phoenix locations. I wasn't trying to pull a "Fast One", I was just trying to exchange the keyboard.
BUYER BEWARE!!! This happened to me on a $25.00 purchase so it could happen to anyone on a larger purchase.
Very disappointed