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  • I want to take a minute to express the way I feel about the poor service that I encounter at this place . I bought a Groupon deal to give this place a try . I was greeted at the door by a tall Asian woman who asked me if I wanted to get a massage and I said yes she stood up and started to walk me to the message area so I can get the service as soon as I told her I had groupon she automatic stopped and turn around and took me to the door and told me that I couldn't get a message with out an appointment . There was only one person getting their feet rubbed in the whole place mind you this happen on a weekday at 1 pm . I asked her why you obviously not busy and you were ready to give me the message . She said in her poor poor English no no we busy we busy you can only used the coupon after 7 pm and you need to make a appointment in a very rude way like I was stealing from them she said that's the rules of the coupon you can only use it after 7 pm . I proceed to read all the policy's of the groupon and there was no where in the terms that particular offer can be used after a certain time . I explained that to her she said no no go and called someone on the phone who obviously I didn't understand because there was speaking what I believe was Korean but that time I got very upset there was no way I was coming back at night time to use their facilities and by the way I was treated she open the door and told me to get out .what this place doesn't know is that I am a wedding planner that sends thousands of brides and brides maids to local places to get messages and get pamper before there special day . I want everyone to know including my brides and everyone I meet to know how horrible this place is as far a customer service . I felt nothing but insulted . I got my money back from groupon who told me them selfs that was completely unprofessional there was no time restrictions on the time this groupon can be used and gladly refunded my money . With that said I went to Master spa down the road where I had a wonderful and relax time.
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