Our experience was pretty much the same as the others. Dismissive staff with the exception of the manager who recognized me from my previous retail store. I had hoped this would give us a little better service than our previous visit. We went upstairs to purchase curtains . Once we we able to hunt down a sales person she reluctantly came over. Before we could even get started she suggested we go to the Shade Store. Good news we had a great experience there,knowledgeable staff , friendly and eager to please.
By the way we are RH members. Membership does definitely not come with privileges . We own two homes neither will be filled with RH product.