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  • We went to La Casa three times, but not by choice. I had purchased a deal through Living Social to go to this restaurant and was really excited. The first time we went, we made sure to make reservations. However when we got there, the cook had gone home sick and apparently there is no backup plan because we were just told, "Sorry" with no consolation and had to find somewhere else to eat that night. The second time we went was the absolute WORST experience that I've ever had at a restaurant. We did not make reservations but went fairly early. We were fine sitting at the bar for a while and waiting for a seat, however a seat never came. We were seated at the bar (I would have even eaten at the bar - I don't care). The bartender gave us some water (without ice, mind you). Then no one ever seated us (we sat there for well over a half an hour), but the worst part was that the bartender was putting glasses away in front of our faces and never asked if we wanted a drink or food! We had been looking at menus and were pretty much ready to order, but she literally never asked us if we even wanted drinks (which obviously we did). I felt insulted and we left. The third time was overall a much better experience than the first 2 times. We made reservations but still had to wait quite a while; they actually tried to make it up to us this time by giving us free potatoes (which were awesome). The food was overall pretty good - not the best tapas I've ever had, but we were content. This restaurant really needs to work on its service to its guests. I was very displeased by the way we were treated by the staff here.
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