Just had an unbelievably bad experience here. I love Lenny's burgers and usually end up here four or five times a month as it is handy to my office. Today I missed lunch so I drove over later to get a burger. Walked in and order the burger. The girl at the counter rang it up for the wrong amount. When I pointed it out she immediately became rude, said I'll give you the 30 cents, actually that was wrong also as it should have been more than that, and stormed off to the back. At this point I just asked for my money back. It took at least five minutes for that. She continued to be mouthy and said "why don't you just take your burger". I said no and finally got my money back got in the car and went to McDonald's.
I am giving one star because you can't give zero.
Too bad I really am a fan of the burgers.