On one hand, I was pleased with the meats and the salad bar was fine. The price was definitely in line with similar places.
On the other hand, the service was awful. I know that's a thing in tourist towns like Vegas and New Orleans in general. But, even compared to other places in town, the service is bad. Not so much from the guys bringing the skewers of meat. How can you not like those guys? They show up with a smile and food?
But the main waiter seemed completely disinterested. He tried to sell us a bottle of wine for $30 with his strong recommendation, and once we declined I don't think I saw him again for an hour. We had to ask the manager to get our drinks refilled. We eventually complained about having to wait for the bill. We were offered free dessert--and then charged for it until we complained.
And while the manager apologized for the poor service, never once did the waiter mention it or offer an explanation. They were kind of busy, but not slammed by any means. I swear, he just seemed irked that we didn't buy the bottle of wine.
There are other places in town offering the same basic deal (Texas de Brazil, for one) and the service was better and the overall class was a step up.
Again, there was nothing wrong with the food--it was priced similar to the competition and very good. It was just the attitude of the people working there.