This location is always busy. Plus I've noticed if you order hot coffee you usually have to wait 5 minutes for it in the morning vs ice coffee. I like to think it's because they are brewing it fresh ;-) the one thing that annoys me about this location though is that they don't offer a bar to add your own milk or creamer to your coffee. Every time I ask them to add cream they put too much in and make my coffee turn white.