Not bad but certainly not great. It is big and clean with an excellent choice of gel and regular polish. The experience itself can range from excellent to infuriating, depending upon the day. The ladies that work there are good for the most part, however, there are times when you'll get one that talks on the phone throughout your pedicure and would rather run their mouth than concentrate on what they're doing. I'm not looking to chat, I just want someone to pay attention to their work. I've seen them laugh at customers without much shame, they laughed at some poor old lady the other day because they sat her at a table and no manicurist showed up for 30 minutes - hilarious. Some will leave your nails extremely sharp on the edges if you don't make them do a little more filing. They put your flip flops on after they paint your toes, not too bright but they all do it so it's dictated from somewhere.
They have one front person that's very good but then again, you might get the owner - she's a loser with a bad attitude. Don't expect personality either way, no matter how long you've been a customer.
Parking can be a nightmare if you're going after work during the winter months.
It's the best of the many places I've tried and I am a regular, however, I'm still looking and would happily switch if I can find something better. It's a good choice if you need a solid mani/pedi on short notice but not a long term solution to your nail needs.