I wanted a late night snack but also wanted boba so this place had what I wanted. It was my FIRST TIME (in cap locks for the owner to understand) and I was a bit excited. As soon as I walked in. There was no greeting. (Customer service is a must for me!!!) So It was a bit awkward. I didn't know where exactly to order. Because the cashier was on the side but the menu was in the middle. And I didn't see the cashier until later because a few people were blocking it. (It didn't seem like there was a line forming because everyone was just standing around.) In the meantime I was pretending to look at the menu but I already knew what I was going to order because I looked into this place before coming.
Anyways, I ordered a large taro slush with boba. Eight pieces of lobster balls, and popcorn chicken.
My boba was already done and made. I thought they were going to call it out or put it out immediately (like ALL the other boba and coffee places) but no. They put it on the side until my whole order was finished. I waited a couple minutes, more than five minutes actually! Eventually I asked for it and it already melted. I didn't ask for a milk tea. I asked for a slush!!! The "company policy", obviously needs changing. The boba pearls are just the usual boba pearls. And the taro is the usual taro. The flavor is there. But not enough to be like OMG... It was OKAY.
As for the eight lobster balls and the popcorn chicken. It was way to salty for me. It would've been great to be informed that you had an option for salt or no salt but then again... IT WAS MY FIRST TIME. So how would I even know it would be salty for my taste buds. But I do admit that the crunch lasted a while. I didn't think these snacks will get me full but the large drink filled me up so I couldn't eat the rest of the popcorn chicken and lobster balls. It was OKAY.
Overall, my whole experience... It was OKAY! This place is something to check out once. I'd probably come back again but after I felt like I've been insulted by the owner and the employees looking miserable. No way!