I used to have this location at 4 stars. Recently I have had bad experiences. I understand they buy things that they think they can sell. I get the hit or miss.
The last few visits I have not been able to trade much, with people offering cash as I was walking out actually in some cases. The last 3 visits 1 staffer was acting flat exasperated despite the fact I was told by others to swing back every week or few weeks to see if I had better luck. The STORE MANAGER actually has yanked away gifts from the staff who knew damned well that I've shopped with this company for over 20 years and a loyal customer of this location right in front of me.
I am considering contacting the owner of the chain, and yes, I have met and talked to him before, about the latest experiences. Until 2015 I was happy to say NOTHING but nice things about this company. 2 people have done a perfect job of torpedoing my opinion of them. I may change my mind again IF they convince me otherwise.