This is concerning Caraoke only. I got there 930 pm on friday night and got in line with my friend. after 2 hrs ( close to 1 am) my friend's turn came ( which was surprising cause I saw on the monitor that we were about 10th in line which i though was 1 hr max). But my turn didnt come at all after my friend went and finally when my friends decided to leave close to 2 pm. I went up and the dj said I was next. I heard that you need to go and constantly keep reminding them that you are there. Absurd!