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| - When my original google review (attached below) was posted it was at 3 stars when seen by Georgio, he used my personal number and started to text me. I had to ask him to stop texting me and to email me instead as I do think it is unprofessional and a breach of privacy.
Through text, he argued that it was because I brought in a 13" air and not a pro which is not the case. He then asked for the paperwork from my sister which I obliged him with.
At this point, he tells me that it's because what my sister's problem was is unrelated to mine and asked me to remove my review.
I know what my sister brought her MBP in for and trust her conversation with Apple. She had the exact symptoms that I had. She had other things replaced for a total of $793 which was all zeroed by Apple despite years after Apple care because of the known issues. I told him that we would agree to disagree and that I wished him no ill will, what's done is already done and that the review wasn't "bad" in nature but urging people to do their research. We didn't have to waste any more time debating the validity.
I wished him well and to have a nice flight home from his travels.
At that point I get two emails in succession that were so argumentative that it baffles me, especially since he owns the business.
He has insinuated that I refuse to face the facts despite the fact that he tries to make excuses every corner. He threatened to post our entire conversation online (which I am not threatened by, go ahead). He still maintains that Apple does not replace screens for free and for me to prove it. He even tried to argue with me how long it took me to get to his house. Then fired back with another email shortly after that, that he was going to forget about it as I should as well.
Yes, Georgio, I tried and you needed the last word.
When reviewing other reviews on yelp that were filtered, I can see how Georgio, when scorned goes out of his way. I suggest you read those as well.
This appalling interaction has led me to one conclusion... always bring your products to Apple for repair.
In the event that it becomes a known issue, your chances are far better to get your money back and you will never have to deal with somebody as argumentative and unprofessional as Georgio.
My review has changed to 1 star and before his emails, I had a neutral opinion of Georgio from MacMechanic... that is no longer the case.
Be wary.
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Original 3 star review.
Had my MacBook Pro screeen replaced here but didn't get a quote for screen replacement until I got to his house 30 minutes away. He "beat" Apple by $2.00 and at that point with the drive, I just gave it to him to fix rather than waste more of my time. It was fixed in a turnaround time of 3 days and it works great BUT...
More than a year later, I just found out my sister had the same issue with her MBP with the screen and Apple actually surprised her with a free replacement. It is a known issue to Apple so anybody needing their screen fixed with an older model (late 2011), Apple might do it for free. As I was leaving, he told me that it was better that I was supporting the "little guy" and Apple made enough money already. When the reality is, I'm actually the little guy out a few hundred dollars who might have had it actually replaced for free with Apple.
Make sure you do your research.
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