Susie is one the sweetest people I have ever met, she really took her time and made sure to do an amazing job on my hair. Amanda the assistant helping her was very encouraging and nice as well and made the experience that much more enjoyable. Those two are definitely the way to go they took their time to make sure my hair was perfect and just the way I wanted it , and didn't cut corners anywhere. They took my hair from dull and dingy to vibrant healthy and amazing to the look and touch with a beautiful blonde balayage. I will definitely be going back to Susie for future hair changes.