well it helps that they are located in the las vegas new rental car center which is bigger than some airports that I have flown into. The wait in line is too long, they make you sign so many forms that I thought I was buying the car. The price is misleading as well. The quote you get from the website is a estimate and they tack on $10 in some sort of fees. The cars are fine but I thought it could have been cleaner. The guy that checks your car takes his time as well. But overall not bad if you get a car for $13 a day- which was the cheapest in the rental car center. I am spoiled tho since I use Hertz gold for my business travels.