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| - If I could give this zero stars, I would. They have changed this restaurant so much to the point where I am never going to eat here again. This Flat Top makes you order your protein before you get your bowl and are not allowed to add it yourself. They make your write it on the stick that you put into your bowl, then the server takes it and touches it. This grossed me out as something that is touching my food is being touched by many more hands now.
When we received our food, half of them did not have meat when they were supposed to. Furthermore they mixed meats and gave beef to non-beef eaters. When they offered to fix this, it took an additional 20 minutes for a replacement. The service was INSANELY slow. It took 2 hours for us to order, get our food, eat, and pay- WAY too long.
Our server, who never even told us his name, never checked on us. He was not helpful at all and acted like he did not care about our service. This whole experience was very disappointing. I even asked for a comment card twice, and never received one. I paid $15 for a horrible meal. I am never going to this Flat Top, or any other Flat Top ever again. Learn from my experience, and do not eat here.
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