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  • If I could give this company 0 stars I 100% would! They are horrible to deal with and won't get back to calls or emails within WEEKS which is horrible customer service. We pay a monthly HOA at our place and this is how we are treated when we need something. I find it funny however that if we have a broom on our patio overnight due to cleaning it or a beach towel on our patio from swimming they are QUICK to write us up. We currently have a hole and about a 3x3 spot on our ceiling where the plaster fell off due to the storm and leaking issues. Well they didn't come out until 2 months later to inspect it and are now telling us they will not repair it until FEBRUARY! That will be 6 MONTHS after the damage was done! This is completely asinine especially when they want us to repair things within 2 weeks. I feel if we pay HOA fees the LEAST they could do is respond to us, but that seems like too much to ask. It's extremely frustrating at this point that we have to wait 1/2 a year to get the damage in our master bedroom repaired. I've spoken with other people in the community that feel the same way!
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