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  • Avoid this dealership. There's few things I hate more than being lied to or wasting time, this dealership provides both. They called me claiming they wanted to buy older Ford models and could trade for a brand new or one year old model. I told the caller that I would love to trade up, but I do not have the ability to put a down payment. She insisted that was okay and that a down payment was not necessary. I insisted that I didn't want to get there and have them tell me otherwise. She once again ensured I had nothing to worry about, so I set an appointment and was transferred to a salesman who took down my preferences. I never met or spoke to that salesman again. When I arrived the front desk seemed pretty disorganized. A new salesman took down the same information again and then showed and picked out vehicles. He was the only part of the experience that wasn't awful. He was funny, informative and enjoyable and honestly I think he should be employed elsewhere because he had too much talent to be at such an awful company. After picking out a vehicle, and providing all the information I was told to bring, they came back and said I would need a down payment. I reminded them that first off they were the ones who called me, and second said I didn't need a down payment. The credit score, trade-in, preferences, everything had not changed since we originally spoke. They said if they could just get a few hundred, they could make it work. Oldest trick in the sleazy book to say "oh don't worry...well how much can you afford...let's see if that works...can you do just a tiny bit more?" With an entire row of car dealerships to choose from, they may want to reconsider the deceitful tactics.
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