Went I for a cleaning and got the run around. I know there are problems that need addressing, yes you referred me elsewhere for surgery, but I've been a patient of yours for the last five years, and when I asked for a cleaning... I need a cleaning. period. If you didn't want to do it, they just come out and say it. Don't waste my time by poking around for over an hour, after making the appointment. My time is valuable too. And I walked away from your office, still without having my teeth cleaned, and fleeced for $50 deduction on top of all that BS. Poor customer service, poor communication. Again my time is more valuable than you think of yours. I believe you owe me $50 from your bullshit, you can mail it to my home address.