I don't know that I've seen or been to a better animal hospital/vet. They do so many nice things for the human, that your pet actually enjoys coming in because you aren't stressed. Here's what I mean:
They send you a text reminder the day before your appointment. They place you in a room right away as you enter. They check the halls to see if there are other animals around before putting you in a room or escorting you out. They are quick- in and out within 30 mins. Their fees are exceptional. They follow up after the appointment and see how your pet is doing. After the first visit, they send you a "welcome to the family" card.
We took all 3 of our pets here, each on their own day, and we kept saying to ourselves it was so strange how mellow our dogs were during the visit. That never happens. It's really all because of the niceties that Kaibab offers to make the visit a joy for the pet and pet owner.
Big thanks!