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  • I ordered the overstuffed Italian pizza for $12.99 by phone per the operators (sounds like a African American woman) suggestion that i order this special. So i say" Okay, sounds like a tasty pizza, i will have one". I completed my order and the operator said" Okay, that will be out to you in one hour". At this point i am very hungry because i'm working a 16 hour shift and i'm not allowed to leave my post while on duty so i have to get my pizza delivered. 1 hour 20 minutes later i call them back and ask "Where is my order? The operator (sounds Hispanic or White) answers" I'm sorry sir, we cancelled the order due to the fact we no longer carry that type of pizza." "We also tried to call the number you gave us to inform you of this." I informed her that there were no missed calls on my desk phone and i was by that phone 90% of the time in the last 2 hours. The operator offered me a discount if i reordered another pizza and i asked" How long will it take to get it out to me?" The operator said" 1 hour". I said" No thank you" It was already late into my shift and i could just stay hungry till i got home. If she would have said" 30 minutes" then i would have reordered another pizza. I will not order from this location again. They have workers there that ring up pizza specials that they no longer offer. lol Advice to the Manager of this restaurant: Remove menu items that you no longer offer FROM THE CASH REGISTER COMPUTER. Then you can avoid these types of problems.
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