This place is the worst. I don't know why I continue to come back but this will definitely be the last time. You have to make an appointment; however I'm not sure why because they are always at least 20 minutes late once you get there! They also have a wall of gel colors, but you can only look at the colors on the mismatched sticks to decide what you want. By the way, the colors look completely different on your fingers than they do on the fake fingernail stick. The customer service is horrible, the owner is possibly the rudest person I have ever met.