I will have to disagree with the negative reviews below just because they got rid of the problems in the office. When I first moved 2 years ago I would have agreed with all of those bad reviews. Previous management did not communicate at all with tenants/owners and it seemed like the office culture was poor customer service and lack of communication. I saw a definite change when Kristie Tecson took over, things where all of sudden getting resolved and the follow through improved 100%. It wasn't until the last person from the old regime left that changed the Demeanor of the staff to a more positive tone. I like Kristie so much I renewed my lease; she is professional, fair, welcoming, empathetic and knowledgeable. Her and her new team are A+++. Definitely recommend them