I agree with a previous poster that this is a GREAT DMV! I recently moved to Pittsburgh and needed my driver's license. I brought in all of my materials and printed out the form from the website thinking I would have ample time to complete it while waiting. I arrived 5 minutes after opening this morning [a Monday - website listed this day as "continuous flow" with no optimal hours to arrive]. I parked in the garage literally beside the location and crossed the street to go in. After pulling my number and heading to the area to sit down, my number was called! It took less than 30 minutes for me to complete the form with the representative, pass the eye exam and have my picture taken with temporary DL in hand. The picture lady even let me take an extra photo without drama when she thought I looked too tired in my picture [I agreed]. Next photo looked great and I am very happy with my experience!