I went to the store last week with a buddy who wants to purchase a hand gun for self defense. I had bought two handguns from them a few years back and was very happy with the service and took a beginning firearms class from them. I always steered people to their shop believing that word of mouth advertising is the the best form of advertising. This time when we went in they had a lot of staff and many of them were free (It was a Saturday). I got the attention of a young blonde male worker and starting talking to him only to get a bad attitude and have him walk away. I asked a female worker if she could help us only to have the male come back again. My pal asked about some different hand guns only to be shown the most expensive ones in the case and he not willing to answer specific questions about the guns, we could tell by his demeanor that he did not want to help us and only interested in being rude. I went over to the rifle counter where two other male employees who were taking to each other about the Rifling of a weapon, I asked them a question about a rifle i am thinking about getting. One of them gave me a one word answer and turned back to his friend and picked up the conversation where they had left off. There was no intention to help me or my friend. We got the hint and left. This is a very different place then what I remember. May be good for tourists but locals should STAY FAR AWAY! There are other stores in the valley who welcome repeat business and give fine customer service. Needless to say, I will NOT be back or recommended The Gun Store to anyone I know! It used to be a very good store, sadly not any more.