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| - Yep, I totally agree with all the reviews here about their bad service. Even though the food here is pretty good I doubt I can put up with the exceptionally bad service for another visit.
Environment:
Nak Won has everything going for it in terms of restaurant location. Right off the Finch station terminal, the Yonge/Finch area is a vibrant neighbourhood with lots of people both living in the area and also commuting from. There is potential for lots of customers but also lots of competition around if the food/service isn't good. To me, the service is a deal breaker in this case that prevents me from visiting again.
Upon stepping into the restaurant, you can immediately feel that the environment has poor ventilation and is extremely stuffy. I don't understand how a restaurant that also offers kbbq can have such poor air circulation. Near the end of the meal I felt light headed from the stuffiness.
Food:
I had the short ribs egg drop soup which also comes with a bowl of rice and some complementary cold side dishes. Overall I find both my soup and the side dishes to be really good, which adds some point for the restaurant. The side dishes I like the most are the potatoes, seaweed, and bean sprouts. However, they don't allow any refills. Even though the soup bowls we ordered are around $10 I did find some of the other dishes quite pricey, especially the bbq items, where one serving of raw meats are already above $10. No idea how good the kbbq is, but given the poor air circulation at this restaurant, I wouldn't suggest going for the bbq items.
Service:
Woot the fun part. So I remembered I have been to Nak Won once before, but left without ordering anything because me and my friend weren't greeted by anyone nor were led to a table when we came into the restaurant, so we just left. Well this time it's quite the same deal, we didn't get any attention when we came in and that was during slow afternoon hours. We decided to sit down because there was already a menu there on the table that we went and took ourselves.
So they have this bell on the table which you can press to request service. Well let me tell you, that thing is absolutely USELESS. I can't recall a time that it actually worked and someone paid attention to the ring. You basically have to stand up and wave your arms violently to get anybody's attention. Did I mention we came at 4pm on a weekday afternoon, there were barely any customers there.
Bonus: we walked out of the restaurant smelling like we just had AYCE kbbq, even though we just had a regular meal.
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