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| - Much of what I stated in my first review is still true. I do enjoy the food here at OHYA. The karaoke rooms are fun and affordable, too.
This update follows some sorely understated service in our most recent visit here. We attended a friend's graduation festivities in the large karaoke room. We all ordered sushi and various dishes. It was somewhere between 50-60 minutes from the time that we placed the order for sushi that it actually arrived. The entrees arrived earlier, maybe 30-40 minutes after ordering. It was a very slow process, which was frustrating.
Beyond this, the wait staff would step into the room, which was loud with karaoke music, and state the name of the sushi roll or dish. We were seated on the far end of the room. We'd ask "What?" when we couldn't understand what had been said and, in most instances, they'd not notice our waves until someone in our party pointed us out. In one instance they just set a sushi roll down and no one knew what it was, not even the folks sitting next to the door. Our water was also never refilled -- fortunately there were extra water cups on our table.
To exacerbate our existing frustration, we asked for our check around 7:55 PM. Around 8:20 PM we still had no sign of a check, and no staff had returned to our room in that almost half hour window. We ended up having to hunt down our server to pay, as did another couple in our party. We had planned to stay about 1.5 hours. We ended up being there closer to 2.25 hours, with a large chunk of that being time spent waiting for service. This was a Tuesday night. There were several full tables, but by no means a full house. If I give them the benefit of the doubt, it seems they may have been understaffed. Still....not pleased, OHYA. And I had loved you, so much.
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