Very disappointing. I've been to this location to mail a package before and had great service, but not this morning. I came in on my way to work and there was only one person working and 2 customers ahead of me. I waited for about 10-15 minutes and the person working was still helping the first customer slowly tape up packages. A couple other customers walked in and quickly left once they saw how long they would have to wait. After 20 minutes, I had to leave to get to work without mailing my package. I went to the UPS store on my lunch break and it was like day and night. They were well staffed, friendly, and helped me immediately. I was in and out in 5 minutes. I will definitely take my business to UPS in the future.