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| - LYNN IS THE MAN!! After nearly being defrauded by another company (the tech showed me a photo of rusted out coils that were NOT mine and then scared me into thinking I needed an entirely new system), I called Lynn for a second opinion. He invited me into my attic to see for myself that my coils were NOT completely rusted out and that, based on the condition of the tape securing the cover of the air handler, the other tech had not even OPENED it! I explained to Lynn that, because of a current disability, I am not working and needed the least expensive fix for now. He took the time to find and order a replacement air handler/coils from Goodman - something he didn't think would be available - then replaced ONLY that part of my system (the coils were indeed leaking) that had failed. The compressor outside still works and, when it eventually dies, Lynn will be able to come out and replace only that and make it compatible with the work he just did. Bottom line is, my A/C is blowing cold air and I spent far less than I was led to believe was needed.
I am thankful for Lynn's great service, his ability to think outside the box, his promptness at each visit, his reasonable prices - but most of all, I appreciate Lynn's INTEGRITY!!
Beware the tech who comes down from your attic with a photo on his phone. In fact, just save yourself the trouble, frustration and money - CALL LYNN AT COOL GUYS!!
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