Purchased the monthly pass for the "second best car wash" which is about $22 a month, my brand new car got scratched luckily I was able to get the scratch out with scratch remover. For some stupid reason I thought it would be a good idea to go again since I was worried about my car being scratched again all I wanted was for my car to be rinsed so I asked the lady if I could just use my pass to get the rinse seeing no matter what it would get rinsed. She was nice and understood my logic behind it but went and asked the manager. He came over to the car and was VERY rude and disrespectful and demanded that I pay for the $3 dollar rinse and said "You can't just get whatever wash I wanted". I was mind blown by his rudeness and stupidity obviously the man is uneducated and doesn't know how to run a business either way my car was going to be rinsed so why would you make me do the car wash that uses cleaners, and wax when all I want is for it to be rinsed? It's kinda like paying for a steak and only wanting a Big Mac. Anyways I went ahead and did the car wash that came with my pass and received another scratch. Thanks Quick N Clean!