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  • I'm giving this place 4 stars for a number of reasons. The second time I checked in here this year, there was a young gentleman who was New and in training. His attention to detail was the best I've seen. He was conscientious. Better yet, he was genuine. Nothing rubs me wrong like a phony maitre d', hostess, clerk or server. This fellow was phenomenal. The rooms were clean. The housecleaning staff is severely understaffed, especially on the weekends. But, when they finally come around they do a thorough cleaning. I have my ways of testing to measure this. I was most appreciative of the staff they had working the Club Lounge. I don't know why, but invariably all the executive lounges for Hilton, Sheraton and the like, are manned by a fascist disagreeable woman who hovers over you and comes behind you and generally makes you feel as if you don't belong. Having had worked in the service industry throughout high school and my undergrad years, I know how to give proper service. I'm also overly empathetic and spend more time cleaning up after myself than I should. But truth be told, I should not be made to feel aware of the help. I shouldn't be made hyper aware of myself either. Suffice it to say that I was able to come here and relax and leave happy. Finally, there is the deck. There's some other areas outside the indoor pool that I was making a mental note of to come and have a cigar at after dinner. But, I ended up on the deck. It's sheltered, yet outdoors. There's plenty of seating, fire pits and even music and lighting. This was the spot in the evening.
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