| rev:text
| - My girlfriend and I went to Il Fornaro this past Friday night for dinner. We've gone there in the past and we've liked it. The decor reminds me of an old rustic Italian Villa. It wasn't too busy where the servers were rushing around.
We ordered from the fixed price menu -
I ordered the minestrone soup, The Meat Amore pizza, and tiramisu for dessert. My girlfriend ordered the Caesar Salad, the tilapia and chocolate cake for dessert.
Our apps came, and I found my soup to be oily. You know it can't be good when you see oil droplets floating. Her Caesar salad was nothing special - laced with dressing - almost completely saturated.
The waiter came back to take our plates away when we were done and a few minutes later, my pizza arrived. He placed the pizza on the table and left. I was thinking that my girlfriend's dinner should be arriving soon, but after 8 minutes of my pizza sitting and getting cold, still no dinner for her showing up. The waiter was making himself very busy serving other tables. When he came by with the pitcher of water, he told us that the fish would be another 2 mins. I told him I wasn't starting to eat until her dinner arrived. He offered to take my pizza away to reheat it. 4-5 mins later, the fish came. We never really got an explanation as to why it took so long. Total time 15 mins until her food arrived. Totally pathetic and all without an explanation.
When her fish arrived, it was saturated with the sauce ... almost to a point to cover up a mistake or blemish. To me it seemed a little undercooked or cooked from frozen. It was soggy and unseasoned.
When my pizza came back the crust was dry (probably because of overcooking) and looked very oily on the top. Usually fresh meat ingredients don't produce that much oil/grease.
During the time we were eating, the waiter never came back to refill our water glasses. It was also an impossible task for the waiter to come by to see if everything was fine. We were never asked how our dinner was.
When he did come back, after we had completed our meals (my girlfriend left 3/4 of her fish), he offered dessert. We just took it to go.
I asked for the bill and I paid it.
To add insult to injury, the waiter never thanked us for our business.
He just plunked the bill on the table.
As we walked out, we may of just been invisible because all the staff at the front of the restaurant never thanked us for coming either.
We won't be going back for substandard food and extremely poor service. I'd rather take my hard earned money elsewhere for more attentive service and better quality food.
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