I dropped my S7 and the screen cracked. I couldn't see anything anymore. I went to this location and had Adam help me. I panicked because I know I didn't back up any of my recent photos or videos from my last trip. I left the store and 30 minutes later my phone was fully functional with a case and screen protector for a much better price over what I would have paid with insurance at Verizon. I am very happy I went this route!