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  • Service is SO AWFUL. First, we were told we could sit on the rooftop patio to be served while we waited TWO HOURS for our bay to be ready (apparently, this is a normal wait time. Beware, you will also stand in line to even sign up for a bay. That took us about 30 minutes). As we were sitting after ordering our drinks and food at the bar, four servers came to the patio and started shutting everything down and made us feel like we weren't supposed to be there. No one ever brought us napkins, plates, or even asked if we were ok. Later in the day when we got to play the game, a family who was playing next to our bay left before their game time that they paid for ended, so they asked us to finish their play time. While hitting balls, a server came over to that bay and shut the game off on us. We told him the family that just left asked us to finish the time they paid for. He rolled his eyes and shrugged his shoulders as he said, "you aren't making me any money, so I don't care" as he was shutting down the bay. A manager did come over to apologize and he added that time onto our bay, but at that point, we were already turned off from the place. The game itself is amazing, too bad their staff isn't up to par. (Get it?). Such a shame. Hope they can step their game up and do better.
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