Dr. Steelman IS a saint! I've never met a more knowledgeable and dedicated Vet and I lived in NYC for 46 years where the Vet care is supposedly among the best. No Veterinarian there holds a candle to Dr. Steelman. I also think her staff is extraordinarily kind and they, too, have been wonderful with my cat. Dr. Steelman is amazing with all things feline: from cat behavioral issues, to medical (obviously) and cat guardian responsibilities. I am assured that my cat will get the best care possible in Dr. Steelman's capable hands.