Excellent phone reception and all around customer service!! and Good Food woo hoo!
Helped move a friend into a new apartment yesterday and she rewarded us with free chinese food. As a Yelp elite cough God cough I was the chosen one to find a delivery place and I was so lucky to find Hong Kong Gardens. Yelp put them at a decent 3.5 rating with a 3.8 rating on google and 4.1 on a similar delivery/review site. Phoned them up at 10:45pm and they were still open and what's more, the female receptionist was super helpful in helping us place our order since we didn't have menus and she was extremely accommodating, e.g. offering to modify our combo meal, adding plenty of paper plates & cutlery since all the kitchen supplies were still packed in boxes. She told us the delivery would probably take less than 45 minutes and I was skeptical but nope - our order showed up within 20 - 25 minutes! Delivery guy was really friendly and welcoming and I'm happy they appreciated gaining a few new customers...they even threw in a complimentary bag of Chinese dry noodle snacks which were still warm on arrival.
Our order:
-Combo for 2: Egg rolls (crispy goodness), Chicken chow mein (probably the freshest and biggest pieces of chicken I have tasted from a Chinese delivery joint in a long while), chicken balls & sauce (real chicken inside - we all agreed they were great), chicken fried rice (it was ok, the original combo comes with pork fried rice). A few packets of cutlery+pepper+salt, plum sauce, hot sauce & soy sauce :)
-4 cans of pop
-Crispy ginger beef (a unique dry spice batter on the beef...different from the excess of ginger beef sauce that I'm used to. It was ok - definitely better than the one at East Moon's in North York. But I suspect it won't be easy to find a good crispy ginger beef in this city...not like how it's done in the National Capital Region anyway).
-Fortune cookies
GRAND TOTAL: $41.50
BONUS: No delivery charge!!
SUPER BONUS: The receptionist called back to make sure all the food arrived on time and that we were satisfied with our order and of course we were :) That was a nice touch and we were all impressed with the quality of their service. Highly recommend this place!
FOR YOUR CONVENIENCE: Link to menu http://www.hongkonggardens.ca/menu/HK_Menu_New_2010_Color_8.14_05_600.pdf