Terrible.
Was expecting a Park Hyatt experience given the description, should've come to yelp first. "Four star hotel"??? This level of deception should be illegal. Was looking forward to a luxurious bath and indulgent food. Hotel room looks like someone's home. Old furniture, small tv, light in bedroom doesn't work. This might be ok for an extended stay hotel. Room service, don't get me started. Pizza gross, tastes like cardboard. Wanted to mask the awfulness w crushed pepper, marinara, hot sauce, anything-- THEY DIDNT HAVE ANY OF THOSE THINGS. How do you sell pizza and not have crushed pepper?? Mind boggling. 2 stars instead of 1 Bc the ppl are nice. Horrified that this is considered a four-star hotel. Are Canada's standards really that different from America's?