It saddens me to write this review - it really does...
Hubby and I went here for date night recently and we were so disappointed I almost wanted to cry.. A little history first...
We stumbled into this establishment within a week of opening back in 2005 and instantly fell in love with the owners - still beyond friendly to this day - and the teppanyaki room. No matter when we went, you know whichever chef was working was going to give a great show with delicious food made with high quality ingredients...
We moved quite some distance away and our visits became less frequent but we still always looked forward to visiting whenever possible. We went earlier this year and their standards definitely dropped but I just thought it was a bad night - nothing bad enough to give a bad yelp review for. Unfortunately that was not the case...
Well, on our most recent visit when I saw no one in the room at 6:45ish on a Friday night - that should have been Clue #1 that it was going to be bad. Clue #2 should have been that their grills were cold and it took a half hour to heat up - who know when the last time they were used. Clue # 3 was when I asked if I could have grilled shrimp instead of chicken with my ribeye and was told no - that has never been an issue before in 5 years.
Got the soup and it changed from before - no more amazing miso broth with delicate mushrooms and onion slivers - it was hard chunks of tofu in a indescriable in not a good way cloudy broth that tasted rancid. Then onto the salad - what used to be a nice mix of microgreens is now iceburg lettuce salad in a bag - and a teaspoon (if that) of bottled past its prime dressing - yippee (not)! When you are paying over $30 a piece for dinner - please at least make an effort to make it less "bag-like".
Now onto dinner ... after waiting forever for the grill to warm up - we were starving and looking foward to the "show"... The chef (you could tell he did not do this very often) - couldn't even get his matches lit - after a while he gave up and started cooking the veggies (he put them in a very big dice and they were barely warm - they were tough and rubbery - not fresh at all). He then made the rice and it had zero flavor and barely any veggies or egg in it. It just didn't taste good at all. Then he placed the ribeye (which I asked for medium rare), chicken and shrimp on the grill all together - he burned the shrimp, and the steak was so tough, well done and tasted off - I couldn't eat it. His flair skills were horrible too and we did not have a good time. At that point we just wanted the check and wanted to go home.
We never left hungry from Nagoya before and we were both very disappointed and I felt sick to my stomach. The only reason this is getting a two star rating is because the owner and the servers are still beyond friendly and nice and were very happy to see us. I noticed this place has mainly turned into an AYCE sushi place - unfortunately it was at the expense of what we felt was the best teppanyaki place in Vegas. I know the owner is trying to keep two restaurants afloat in this horrific economy - but maybe shutter one of them and bring the quality back to the one remaining. We won't be back :(