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  • If I could give zero stars I would, don't stay here. Decided to go cheap to save money on a hotel with my boyfriend for a 3 day weekend, that was a terrible mistake. Worst customer service I've experienced, they treat their customers like a bother, nor friendly or welcoming. Joe at the front desk gave attitude from the get go for no apparent reason while checking out. After check out, I called later that night and the man on the other end answered my question and hung up on me without another word. Didn't get any better on the casino floor, Donald who appears to be a manager was abrasive towards us. Honestly worst service all the way around in this hotel. I could overlook their unkept rooms but after our encounter with their appalling service we will not be back. Next time we're spending more money for a hotel who values their customers.
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