JENNA
I don't usually write bad reviews because it could just be an "off night" and I don't want to damage the reputation based on one event. With that said, I been to this Hooters 3 times in a month and the service was consistently horrible.
I sat at the bar twice, both times being served by Jenna. Sorry to name drop you but you were the worst. I don't think you can run drinks and take food orders at the same time. This appeared to be too much to handle.
Jenna started off rude, which at first we were thinking was a "playful" rude, but it continued for the whole time. After taking our food order, she would refuse to make eye contact with any of us for the entire 40 minutes that we waited for our food. She was filling drink orders and completely ignoring us. No drink refills for us. No status updates on our food.
I finally asked someone else to check on our food, and they brought out our appetizers and our main dish at the same time. They both tasted like crap. As though they were sitting out for 30 minutes. The appetizer (pretzel) was room temperature and dried up. The wings tasted like they were under a heat lamp for 20 minutes.
The experience would have been completely different if Jenna was more attentive to her costumers. Instead, our glasses were empty, our food was cold and the service was terrible.
We will not return to restaurant.