Five baristas behind the counter, one of whom is helping a customer with a large transaction. Myself and one other guy in line behind said woman. No customers waiting for beverages to be made. I could sense the frustration of the guy in front of me because none of the employees stopped chatting to ask him if they could start his beverage, let alone acknowledge his presence. There's a time to chit chat and then there's a time to realize that there are customers in line waiting to order. Stop the chit chatting and get to work, everyone. On a bright note, the guy behind the register was quite pleasant.