I went to Panda Express for lunch the other day. There was a long line in the drive thru so I opted to order inside. Staff member was refilling bowls and greeted me immediately, said she will be right with me. She also offered for me to try a sample. I ordered my usual two entree two sides (chow mein and orange chicken) and cream cheese ragoons. I had to wait a long time for the orange chicken to be refilled (approx. 10 minutes) but as I waited, staff members smiled and apologized for the delay. It appeared that a manager was training a new cook so it was easy to understand the delay. Over all, good experience. This location has good customer service and my food was hot and fresh. I'll definitely be back again!