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  • Will never shop there again. Worst customer service ever. Went and bought muscle tech protein and had to return it do to swallowing large chunks of something rubbery in the protein. Drove back the next day and exchanged it for lean body protein. What do you know, large chunks of this nasty rubbery substance in them as well. Went back to return it and she told us that all the protein is from the summer and had been out in the Arizona heat during shipment and that's probably what did it. I almost threw up in my mouth but she didn't seem to care one bit. Before I left, I grabbed some Atkins m&m's and I could hear them rolling around in the box and the box was also pretty damaged. I brought them to the front desk and she said," hmm, that's weird," and put them back on the shelf. Reallly??!!! All of the male employees are ZERO help and are constantly on their phones texting and Facebooking away. When you ask a question, they look at you as though you have disturbed their precious time. And to top it all off, after two batches of nasty defective protein they would only give us store credit no refund. We have been shopping with vitamin shop forever and just recently moved so had to switch locations. It's been so bad I refuse to shop at any vitamin shoppe ever again. Heed my warning and stay away.
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