| rev:text
| - This review is based on food and service only!
First off, the server asked if we had been to Maggiano's before. We stated we had and she asked if she could point out some items on the menu. We said sure. She proceeded to explain everything and I mean everything on the menu. It was strange but we just brushed it off.
Then our order goes as follows:
Drink order, that went fine.
App order, Mozzarella marinara app.
Server puts in app order and comes back to take order.
Start with a bowl of claw chowder for the table to share, Ceasar salad with a side of anchovies. Kids got meatball spaghetti and moms lasagna and we got linguine di mare with a side of meatballs. Ok order done.
Soup and salad came out first, ok fine. Two bites into the soup and there were shells inside. Not typical of claw chowder but not even 30 seconds later the mozzarella marinara came out. They were cold. Now we have cold mozzarella and soup with shells in it. As I'm looking around for server she's no where to be found. But then to our surprise the kid's meals come out. I'm like we still have our soup, app, salad, haven't even eaten them and now you're bringing out the entrees. I tell her we don't want the soup because it had shells in it. She takes the bowl and doesn't say a word.
As I'm waiting for our entree to come out since the kids entrees came out so fast...nothing. We waited, and waited and our kids ask if they should continue to wait for our meal to eat. We say no, eat your food. As they have now finished their meal, the server comes to the table and says "you ordered linguine di mare right?" My husband says I don't know did we? She said yes you did but I want to make sure you know they have shells in the entree...shock look on my face must have been priceless. I simply stated yes I am aware and she says because you complained about the soup...wow.
Ten minutes after that interaction our linguine di mare finally comes out but no meatballs. We don't even bother asking for them. Linguine had no flavor to it. It was more liquidity then thick soup like other di mares are. Barely any shrimp and the mussels were gamey and were over cooked, not good at all. Meal overall was extremely salty.
Server returns and doesn't ask if we enjoyed it...she should have been able to see that we didn't since we didn't eat it. We ask for the check and she returns and says I told my manager about how you didn't like the clam chowder so she took it off. I was surprised that a restaurant like this a manager didn't come to our table themselves.
We definitely will not be going back to this location.
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