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| - I wish I would have been feeling better than I was; even given my state of ick, I found Bachi Burger to be quite tasty. We got there around 4:30 on a Saturday evening & there were only a few other tables occupied (by the time we were leaving the movie theater at 7:30, it looked like there were people waiting outside). We were immediately given waters yet never asked if we wanted anything else to drink. We could've asked on our own but the water seemed sufficient. The menu is fairly concentrated but the selection is not lacking. Our waiter was the perfect level of attentive, smiled alot & handled my inquiries (i.e. neurosis) like a champ. The menu clearly states "no substitutions" (i.e. don't start changing $#!% or it'll take away the integrity of the dish) so I wanted to be respectful of that. We ordered the chili fried chicken (appetizer), truffle parmesan fries w/sundried tomato aioli &, while we could have just split a Kiki burger, at this point, we wanted them cooked differently. I would go back for the chili fried chicken alone. For an appetizer, there's a generous serving. Quality meat cooked perfectly (very filling!). Somehow, I've never had truffle anything so the fries were a treat. I'm not a meat person- I eat meat but I don't want it to taste like meat- so I order everything "not quite a hockey puck but well done". What Bachi managed to do is cook it just to the point of thorough where it was still pillow soft inside. There was an intense char on the outside that was deliciously crispy (not hocky puck'y). Since I didn't have much of an appetite & since the chicken & fries filled me up, I didn't eat much of my burger. But what I did eat left the impression of being unique & worth going back for. I'll admit, I was a bit nervous to try Bachi, after reading reviews of both locations & questioning their customer service. Due to the concentrated menu, there's an opportunity to obtain alot of regulars who go back for the same, special item(s) that can't be found elsewhere. But if they can't get the customer service issues under control, something with amazing, long-term potential could be tarnished over something so easy to fix. I just hope my positive experience wasn't luck & that it'll be equally pleasant the next time I go.
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