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| - Dr. McCarthy saw a family member of mine for the first time. The office was flexible in getting my family member in with short notice but a last minute appointment right before lunch. When my family member sustained injuries during an accident she was too fearful to go in for medical treatment on her own until one of our several family members took time off work to assist her in finding a doctor who could get her in quickly and escort her personally. Usually our family sees Dr. Tognacci and he is exceptional but was unavailable. The only appointment offered was with Dr. McCarthy. I cannot say enough to the public to avoid to forewarn them against seeing her at all costs. She was highly dismissive of my senior citizen family member, her bedside manner was poor, she was condescending at some points. Took a look in my family member's eyes, dismissive when my family pointed out the several scrapes, cuts contusions. I mentioned a possible infection for which the doctor didn't entertain, I mentioned concern over a possible head injury and she stated she would "suggest" an MRI. She mocked my family member implying the accident was her fault for not wearing proper safety equipment and had an "oh well, that's what you get attitude for not protecting your head." She didn't want to hear any of my family member's concerns. Other than an MRI at another facility this doctor was totally useless. In an obvious hurry to get out the door to lunch she whisked us out of the office in such a slick fast food handling style. Never before had I seen any supposed professional act with such careless disregard for my family's concerns. She kept insisting on my family going to Desert Banner and both my family member and I objected to that particular facility as we both had heard highly unfavorable comments about Desert Banner. Nonetheless, true to form this doctor continued to insist in that facility regardless of our vehement objections. We left there terribly dissatisfied. I immediately took my family to a different emergency facility. They determined she had a Staph infection and prescribed a 2000 mg of antibiotic, Prednizone (spelling) for the inflammation, pain medication for pain management, cleaned her wounds, a cat scan for her head injury and checked her out most thoroughly. They looked in her eyes and determined she had contracted Pink Eye, and the rash she complained about on her stomach was treated. Funny Dr. McCarthy missed ALL this. Finally my family received the emergency service she needed to turn her health back around. All my family had asked for was a simple prescription for itchy eyes and Dr. McCarthy claimed well its allergy season so....(I guess get over it was the message.) Dr. McCarthy wouldn't even prescribe eye drops.....our opinion? careless, incompetent, reckless and most dismissive.
After we left the doctor must have had a guilty conscience as she sicked her staff on to my family member. They called her and harassed her daily to bully her into going in for emergency medical care at Banner Desert Samaritan. My family member told them she didn't go there. They continued to call daily to cover the negligence of the Doctor who should have treated her instead of going to lunch. They don't have to worry-my family has several family members who made sure she got treated by COMPETENT emergency care the very next day after her appointment with DR. McCarthy. DR. McCarthy sucks! She doesn't need to try to cover up for her malfeasance by having her staff harass patients because she would rather eat lunch than treat a patient. She can crap on senior citizens all she wants because if she is lucky-she too will be one soon and hopefully someone mishandles her medical care in the same sloppy manner in which she treated others. Trust this-don't waste your $$ or co-pay with this one-it will only frustrate you when you turn to another for emergency care after leaving her office.
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